Ken Leverington,
Manager of Telecommunications- University of Arkansas,
Fayetteville
Re: Qwest
About eighteen months ago, I made a change for the
1+ long distance calling by faculty and staff on the University
of Arkansas, Fayetteville campus. I also made a change
for inbound switched “1-800” service. In both
cases I changed to the program that MiCTA has executed
with Qwest.
The reason I made this change is that the MiCTA agreement
has a per minute cost that is significantly lower than
the cost from my previous provider.
Another bonus is service. I now have an account consultant
that will actually return my phone calls and provide
the help needed for new service, billing or problems
with existing service.
Here’s
a true story. A person from the Chancellor’s office
called saying they needed a new “1-800”
service for a special project and they needed the service
ASAP so they could have a project information sheet
printed. I called my Qwest
Rep, and told him what I needed and that I needed it
as fast as he could do it……The service was
up and working in less than one hour.
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